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FAQ

Bold pieces raise questions. Here are our answers – about fabrics, fit, grip and everything in between. Still curious? Write to us, We read every message and we’re always happy to talk.

About Sway

Handmade in Gdańsk, slowly and on purpose. Here’s who we are, what our pieces are made of and why it matters.

Choosing your polewear

Shy beginner or fearless performer, there’s a piece made for how you move. Here’s how to find yours.

Sizing and fit

A second skin should feel like your own. Here’s how to choose the size and fit that move with you.

Care

Pieces made to last deserve a little love. Here’s how to keep yours beautiful, wash after wash.

Ordering and payment

From your first order to custom pieces and our Sway Seeds community, here’s everything about buying from us.

Shipping & Returns

Wrapped in paper, sent with care, no plastic. Here’s how your pieces travel to you and what to do if something isn’t right.

Didn't find your answer?

Don't hesitate to contact us. Email us at sway.polewear@gmail.com or use the contact form. We usually reply within 24–48 hours. If you haven't heard back, please write again – your message may have landed in spam. You can also reach us on Instagram at @sway_movewear or @sway_movewear_poland.